The Metal Box Pension Scheme


The Metal Box Pension Scheme (the Scheme) has been bought out by a specialist pensions insurer. This is good news for members.

The Metal Box Pension Trustees Limited (the Trustee) and Crown Packaging Manufacturing UK Ltd (the Company) have agreed to a buy out of the Scheme by a specialist pensions insurer – Pension Insurance Corporation (PIC).

The Trustee wrote to all members of the Scheme on 1 October 2021 to explain what this means.

The payment of pensions to pensioners and dependants will continue as normal.

On this website, you can find information about PIC and the contact details for Equiniti, who will continue to administer members’ benefits on behalf of PIC until May 2022.

Additional protection for your pension

Unlike a corporate sponsor of a pension arrangement (for example, the Company), insurers like PIC must hold assets that exceed their liabilities to ensure they can fully meet their pension obligations to their policy holders. This means they can provide long-term financial security for your pension, which is a good step for former members of the Scheme.

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PIC’s responsibilities

From 1 November 2021, any members with a pension benefit entitlement from the Scheme became individual policy holders with PIC. Those members now have a direct relationship with PIC rather than the Trustee. PIC has legally taken on full responsibility for all members’ benefits and will:

  • pay pensions
  • apply pension increases each year,
  • process transfer and retirement quotes for deferred members, and
  • provide death benefits where applicable.

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PIC and your benefits

The Trustee has secured your benefits in full. This means that the pension that you currently receive or are due to receive – plus any dependants’ benefits payable when you die – will not change.

Your Normal Retirement Age and the minimum age from which you can draw your pension if you are not already in receipt of it will also remain unchanged.

The way that some benefit options are calculated may change, including the factors applied for early and late retirement, for exchanging part of your pension for a tax-free lump sum at retirement and for exchanging any ring-fenced AVCs you have in the Aon MasterTrust to provide additional pension, along with the assumptions used when calculating your transfer value.

Please note, PIC will not be able to provide a fixed guarantee period for transfer value amounts.

You will not be able to transfer out to another pension arrangement if you apply more than 12 months after your Normal Retirement Age, or after 31 October 2022 if you are already over your Normal Retirement Age.

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About PIC

PIC has an established track record of handling other buy-outs and, in addition to members of the Metal Box Pension Scheme, insures 273,500 pension-fund members. Their sole focus is insuring pension schemes, this means they undertake no other types of insurance business.

PIC has won several awards for the quality of both the insurance and the customer service they provide – all their helplines are based in the UK. They have signed up to the FCA’s ‘Treating Customers Fairly’ principles, which govern how they communicate with you, the level of service they provide and the fairness of their products and procedures.

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A gradual administrative handover

To ensure a smooth transition of administration, PIC has appointed Equiniti to continue administering your benefits until May 2022.

Please contact Equiniti using the following contact details:

Call (deferred members):

0800 169 7006 from the UK

+44 800 169 7006 from Overseas

Call (pensioner members):

0800 028 3174 from the UK

+44 800 169 7006 from Overseas


Write to:

Pension Insurance Corporation


Sutherland House

Russell Way


West Sussex

RH10 1UH

After May 2022, PIC will transfer administration of your benefits to Capita. They will write to you nearer the time with contact details for your Capita administration team. From that point, you will have access to PIC’s full suite of administration services including access to an online member portal.

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Members who received a lump-sum payment

If you were offered and accepted a lump-sum payment in exchange for your pension, you should have received this in your bank or building society account by 31 October 2021.

This payment you received represented the full amount needed to meet the Scheme’s liability to you. This means that no further benefits will be payable to you from the Scheme or PIC, and that there is no ongoing relationship between you and PIC.

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Any questions?

If you have any queries about the wind-up of the Scheme or the transfer or liabilities to PIC, please refer to the Frequently Asked Questions included in the letter Equiniti sent you on behalf of the Trustee and the Company on 1 October 2021.

You can contact the UK Pensions Manager and Scheme Secretary using the following details:

Mrs C R Aston


Tel: +44 (0)1872 555840

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